Parties and Acceptance
These Terms of Use (“Terms”) govern use of the cloud work-management platform and related services (“Service”) provided by Ontra. By accessing the Service or creating an account you confirm that you have read, understood, and accepted these Terms.
If you use the Service on behalf of a company, you represent that you are authorized to bind that organization to these Terms.
Description of the Service
Ontra is a SaaS platform that brings tasks, projects, sprints, roadmaps, documents, and permissions together in one workspace for teams.
Features may change with subscription scope and product updates. Material changes are announced within a reasonable time.
Account and Security
You are responsible for keeping your account credentials confidential. You must notify us promptly if you become aware of unauthorized access.
- Provide accurate and up-to-date account information
- Manage workspace, role, and project access permissions
- As workspace owner, remain responsible for the use of the Service by users you invite
Acceptable Use
You must use the Service in accordance with applicable law and your customer contracts.
- Do not use the system for unlawful activity
- Do not access other people’s data without authorization
- Do not reverse-engineer or overload the system
- Ensure content you upload complies with the law and third-party rights
Subscription, Fees, and Cancellation
For paid subscriptions, billing period, price, and features are shown on the pricing page. Non-payment may result in suspension of the Service.
Cancellations take effect from the next billing period; unless a contract says otherwise, there is no partial refund. Details are in the Refund / Cancellation notice.
Intellectual Property
The Ontra software, brand, interface, and documentation belong to Ontra. You receive only a limited, non-transferable license to use the Service.
Business data you enter (tasks, projects, documents, and similar) remains yours; you grant the processing needed to provide the Service.
Limitation of Liability
The Service is provided “as is.” Internet outages, third-party payment infrastructure (PayTR), and integrations under your control are outside Ontra’s control.
To the maximum extent permitted by law, Ontra’s aggregate liability is limited to the fees paid for the relevant account in the preceding 12 months.
Termination
Your account may be suspended or terminated if you breach these Terms. After termination a reasonable period is allowed for deletion or export of your data; details are in the KVKK notice.
Governing Law
These Terms are governed by the laws of the Republic of Turkey. Courts and enforcement offices of the Republic of Turkey have jurisdiction over disputes.